Full payment must be received and cleared prior to the delivery of goods and\/or commencement of any fitting or installation services, unless otherwise agreed in writing.<\/p>\n
The Company reserves the right to withhold delivery, installation, or collection of goods until payment has been received in full.<\/p>\n
Delivery dates provided are estimates only and are subject to product availability and operational requirements.<\/p>\n
The Company shall not be liable for delays caused by circumstances beyond its reasonable control.<\/p>\n
Standard stock items may be returned within 14 days of delivery, subject to prior approval by the Company.<\/p>\n
Returned goods must be unused, undamaged, complete, and in their original packaging and condition suitable for resale.<\/p>\n
The customer is responsible for arranging and paying for the return of goods to the Company\u2019s warehouse.<\/p>\n
Delivery, collection, installation, and fitting charges are non-refundable.<\/p>\n
Approved returns may be subject to a restocking, handling, administration, and labour charge of up to 20% of the value of the returned goods.<\/p>\n
Any such charge will be deducted from the refund amount due.<\/p>\n
Bespoke, made-to-measure, custom-manufactured, special-order, or non-standard products cannot be cancelled, returned, or refunded once production has commenced or orders have been placed with suppliers, except where goods are faulty or incorrectly supplied by the Company.<\/p>\n
Where installation or fitting services are provided, the customer must ensure safe and suitable access to the premises at the agreed installation time.<\/p>\n
Labour, fitting, and installation charges are non-refundable once work has commenced.<\/p>\n
Nothing in these terms affects the customer\u2019s statutory rights in relation to defective workmanship or faulty goods.<\/p>\n
Any shortages, damages, or defects must be reported to the Company within 48 hours of delivery or installation.<\/p>\n
Faulty goods will be repaired, replaced, or refunded in accordance with applicable UK consumer legislation.<\/p>\n
All goods supplied remain the property of Shop Solutions Midlands Ltd until payment has been received in full and cleared funds are available.<\/p>\n
Until ownership passes, the Company reserves the right to recover any goods for which payment has not been made.<\/p>\n
The Company\u2019s liability shall be limited to the value of the goods and\/or services supplied under the relevant invoice.<\/p>\n
The Company shall not be liable for any indirect, consequential, or business losses, except where liability cannot be excluded under applicable law.<\/p>\n
These Terms and Conditions do not affect the customer\u2019s statutory rights under applicable UK law.<\/p>\n
By placing an order, accepting a quotation, or making payment, the customer confirms acceptance of these Terms and Conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"
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